Dealing with Difficult People
Managing Conflict & Emotions at Work / Dealing with Difficult People
This course was developed to teach active duty, dependents, and DoD civilians’ better skills at handling conflict in relationships and improving workplace interpersonal interactions. It adds a crucial element of improving communication for those not in intimate relationships, yet impacted by their daily interactions with coworkers, friends, families, and acquaintances. Curriculum and video clips show techniques which can be implemented immediately. Overall, this class will help to develop new interpersonal skills and hopefully increase productivity and morale.